FAQs
Inventory & Products
What type of trailers do you sell?
Nordstar Trailers offers a comprehensive selection of premium hauling solutions. Our fleet includes aluminum trailers, car haulers, equipment trailers, dump trailers, enclosed car trailers, gooseneck trailers, utility trailers, and standard cargo trailers.
Do you offer aluminum trailers?
Yes, we carry a robust selection of high-quality aluminum trailers. Aluminum models are highly sought after because they are significantly lighter than steel, resistant to rust and corrosion, and offer excellent long-term durability and fuel efficiency for your tow vehicle.
Do you offer enclosed car haulers?
Absolutely. We sell premium enclosed car trailers designed to protect your classic cars, race cars, or high-value vehicles from road debris, weather elements, and theft during transport.
What is the warranty on your trailers?
All new trailers come with comprehensive manufacturer warranties, which typically cover structural integrity and key components. The specific duration and terms vary by manufacturer and model, and are clearly outlined on each product's specific listing page.
Purchasing & Paperwork
Can I buy a trailer online?
Yes. We operate a highly efficient digital showroom that allows you to browse, select, and purchase your trailer entirely online. Our secure checkout process is designed for your convenience, allowing you to complete your order from anywhere.
What payment methods do you accept?
We accept all major credit and debit cards, secure bank wire transfers, and standard online payment gateways through our encrypted checkout system. All transactions are secure and strictly confidential.
Can you hold a specific trailer for me that I want to purchase?
Because our inventory moves quickly, we cannot hold trailers without a formal commitment. To secure a specific unit, you must either complete the full online checkout or contact our sales team to place a non-refundable deposit.
Do you provide registration or title paperwork?
Yes. With every purchase, you will receive a formal Bill of Sale and the Manufacturer’s Certificate of Origin (MCO) or existing Title. These are the exact documents you will need to register the trailer legally at your local DMV or state transportation office.
How do I know which trailer is right for me?
Choosing the right trailer depends on your towing vehicle's capacity (GVWR), what you intend to haul, and the distances you plan to travel. Every listing includes detailed specs to help you decide. If you are unsure, contact our team with your vehicle details and payload requirements, and we will happily guide you to the perfect match.
Shipping & Logistics
Where are you located?
Nordstar Trailers operates primarily through our nationwide digital showroom, allowing us to keep overhead low and pass the savings on to you. We fulfill and ship orders from strategic distribution hubs to ensure efficient delivery directly to your door or facility.
Do you ship trailers to other states?
Yes, we offer nationwide shipping across the United States. We partner with a trusted network of fully insured, professional transport drivers who specialize in safely hauling heavy equipment and trailers across state lines.
How long does delivery take?
Delivery typically takes between 7 to 10 business days after your order is fully processed. Timelines can occasionally fluctuate based on your specific geographic location, weather conditions, and active transport routes.
Are the trailers ready for immediate pickup?
In most cases, yes. If you prefer to arrange your own transport or pick the trailer up in person from the designated distribution lot, you can do so once your online payment has fully cleared and your pickup appointment is scheduled with our team.
Support & Education
I don't know anything about trailers or hooking them up. Can you teach me?
While our digital format limits in-person, hands-on instruction, we are happy to point you toward foundational resources regarding hitch sizes, payload balancing, and safety chains. However, for your safety, we strongly recommend consulting your tow vehicle’s owner manual and working with a local professional or experienced friend for your first hook-up to ensure everything is secured perfectly.
How do I contact customer support?
Our dedicated support team is ready to assist you. The fastest way to reach us is by emailing contact@nordstartrailers.com. We aim to respond to all inquiries within 24 business hours.
Still have questions?
If your question is not addressed here, please contact the Nordstar Trailers team at contact@nordstartrailers.com